PRIVACY POLICY FOR WEBSITE louisecoetzee.com

The privacy of visitors to louisecoetzee.com is really important to me. I am committed to protecting and respecting your privacy while you use the website.

This Privacy Policy only applies to the website and although it may contain links to other websites or applications, the Privacy Policy does not contain to those links.

This policy sets out details on what types of personal information I receive and collect when you visit louisecoetzee.com, and how your information is protected and used.

By continuing to use the website you acknowledge that you have had the chance to review and consider the Privacy Policy and you acknowledge that you agree to it. This means that you also consent to the use of your information and the method of disclosure as described in this Privacy Policy.

Type of Information and How it is Collected

  • When you use the website, I may collect information from you through automatic tracking systems (such as information about your browsing preferences).
  • In addition, I may collect information that you volunteer to me (such as information that you provide during a sign up process or at other times while using the website)
  • In order to access all of the features of the website, you might be required to provide some information such as your name and email address.

I will never share or sell your personal information to third parties and all data collected is only used to send you newsletter updates or related product information, to notify you of giveaway winnings or to respond to comments. If at any time you wish to remove your information from my email list all you have to do is unsubscribe.

Cookies

  • Cookies are small files stored on your computer or mobile devices which collect information about your browsing behaviour.
  • Cookies do not access information which is stored on your computer.
  • Cookies enable me to tailor the configuration to your needs and preferences in order to improve your user experience.
  • Most internet browsers accepts cookies automatically although you are able to change your browser settings to control cookies, including whether or not you accept them, and how to remove them. You may also be able to set your browser to advise you if you receive a cookie, or to block or delete cookies. However, if you do this, you may be prevented from taking full advantage of the website.

How Your Information is Stored

  • Please note that no systems involving the transmission of information via the internet or the electronic storage of data, are completely secure. However, I take the protection and storage of your personal information very seriously. I take all reasonable steps to protect your personal information.
  • I use appropriate physical, digital, managerial and security systems to store your personal information and to protect against unauthorised access, destruction or disclosure.

Third Parties

  • I may provide come of your personal information from time to time to third party service providers so that they can help me to serve you via the website. In particular, I may use third party services providers to assist with information storage (such as cloud storage).
  • I may provide some of your personal information to third party service providers for the purpose of analysing data or tracking usage. For example, I may use these services to find out where page requests come from, dates and times of page requests, details of any website that referred you to the website and other details about your usage of the website. This information enables me to understand patterns of usage of the website and to improve the website.
  • I may use third party service providers to host the website, in this case, Bluehost, who is likely to have access to some of your personal information.
  • I may use third party service providers for the following services in relation to the website:
    • Sending email and processing purchases.
  • For your information, some of my third party service providers may be located outside Australia and may not be subject to Australian policy laws. The countries or regions in which my third party service providers may be located include the USA.
  • However, I only share your personal information with a third party service provider if that provider agrees to my privacy policy standards as set out in this privacy policy.
  • Your personal information will not be sold or otherwise transferred to other third parties without your approval.
  • Notwithstanding the other provisions of this privacy policy, I may provide your personal information to a third party or third parties in order to protect the rights, property or safety or myself, my customers or third parties, or as otherwise required by law.
  • I will not knowingly share your personal information with any third parties other than in accordance with this privacy policy.
  • If your personal information might be provided to a third party in a manner which is other than as explained in this privacy policy, you will be notified. You will also have the opportunity to request that I not share that information.

Combining Information

  • I do not combine, link or aggregate any of your personal information with other personal information of yours which I am holding.

How Your Information is Used

  • I use your personal information to help improve your experience with the website.

Information you Release

  • You acknowledge and agree that if you provide or submit personal information in publicly accessible sections of the website (such as forums, bulletin boards, chat rooms, blogs comments, or other similar sections), then you are solely responsible for the release of that personal information and I am not liable or responsible in relation to the release of that personal information.

Email Opt in/out

  • If you receive an email from me in relation to the website and would prefer not to receive such correspondence in the future, you may contact me to opt out by emailing me at louise@louisecoetzee.com. I will make all reasonable efforts to promptly comply with your request. However, you may receive subsequent correspondence from me while your request is being handled.

Accessing, updating and correcting your personal information

  • You have the right to request access to any of your personal information which I am holding.
  • You have the right to request that any of your personal information which I am holding be corrected or updated and could contact me via email at louise@louisecoetzee.com to do so.

Changes to this Policy

  • I may make changes to this policy at any time or at my sole discretion.
  • If I make changes to this privacy policy, unless I obtain your express consent to those changes, then such changes will only apply to any information that I obtained from you after the date that the changes take effect.
  • If I make changes to this Privacy Policy, your continued use of the website after the date that the changes take effect confirms that you acknowledge, accept and agree to those changes.

Complaints

  • If you have a complaint in relation to my handling of your personal information, you could email me at louise@louisecoetzee.com and describe the nature of your complaint including any relevant dates, people involved, any consequences and what you believe should be done.

Contact

  • You can contact me about this Privacy Policy using the following details: Email to louise@louisecoetzee.com or go to the contact form on the website.